Case study · HVAC
Cost per booked job ($142 to $59): −58% for Summit Air & Heat
Rebuilt call tracking, cut 1,900 wasted search terms in month one, moved budget to AC replacement in summer and furnace in winter.
Google Shopping management
For businesses that also sell products online: HVAC parts, generators, dental supplies, water filters, service packages. Feed engineering that fixes titles and prices before Google sees them, and Shopping campaigns measured on revenue.
- $38M+Lead-gen ad spend managed since 2014
- 140+Home services, legal and healthcare accounts
- −41%Average cost per booked job, first 90 days
- 4.9Google rating from 86 reviews
3 case studies · use the arrows or pick a client
Case study · Personal injury
Signed cases per month (4 to 14): 3.5× for Harbor Injury Law
Case-type campaigns, 24-hour intake with recorded calls, Local Services Ads beside search, and signed cases imported back into Google.
Case study · Dental
Revenue per $1 of ad spend (from $2.10): $6.40 for Bright Smile Dental
Treatment-specific landing pages (implants, Invisalign, emergency), online booking tracked as a conversion, and Local Services Ads added once reviews passed 100.
Many of our lead-gen clients sell something with a price tag as well: a maintenance plan, a filter subscription, a generator, a whitening kit. Shopping puts that product in the results with a price and a picture, and it lives or dies on the feed. We rebuild titles, descriptions, categories and pricing signals, run Standard Shopping beside Performance Max, and report revenue and return on ad spend next to the cost per booked job from the rest of the account.
Four phases, from audit to scale
Every engagement follows the same sequence, because it is the sequence that turns ad spend into booked jobs, month after month.
We go through every
01: Deep audit
We go through every dollar you have spent so far
Every search term, bid change, landing page and call recording from the last twelve months goes through the audit. We find the money that is leaking, the conversions Google was never told about, and the two or three changes that would move the cost per booked job the most.
02: Blueprint
A written plan that maps budget to the jobs that pay
Campaign structure by service value and urgency, the negative lists, the offers, the landing pages and the tracking plan, in a document you keep whether or not you hire us. You see it before week two.
03: The build
Built in your own account, owned by you
Tight campaigns, ads written for the person about to call, pages built for calls and quote requests, bidding set to lead value rather than cost per lead. Everything named so the next person can read it.
04: Run, learn, scale
AI mines the account every night. Hamid makes the decisions that matter.
Search terms, negatives and budget pacing are checked nightly by our tooling. Weekly reviews look at booked jobs, not clicks. Budget scales only when the cost per booked job holds, and the monthly review talks about revenue.
We are usually the last agency our clients hire.
We will tell you when the ad budget is the wrong lever.
If the phone is answered at 4pm on the third ring, or the landing page has no price and no reviews, more budget makes the problem more expensive. We say so on the first call, and we fix the leak before we scale the spend.
Honest reporting, even when the number is bad.
You get the account in your own name, every search term, every call recording and a monthly report that starts with cost per booked job. If a month misses, the report says why and what changes next.
AI does the repetitive work. Hamid makes the decisions that matter.
Search term mining, negative lists, pacing and anomaly checks run every night through our tooling. The judgment calls, which offer to lead with, when to cut a campaign, when to add a layer, are made by someone who has run accounts every week since 2014.
Our fee drops to zero if we miss the target.
Three-month minimum, an agreed cost per booked job, and if we have not hit it by the end of month three, the management fee is $0 until we do. It keeps our incentives where yours are.
What we manage in Shopping.
For product lines that support the service business, run with the same discipline as the lead-gen campaigns.
Feed engineering
Titles, descriptions, categories, GTINs and price signals rebuilt in Merchant Center before the campaign is touched.
Standard Shopping and PMax
Standard Shopping for control over the best sellers, Performance Max for reach, with brand exclusions on both.
Margin-weighted bidding
Conversion values set by margin, not price, so the account buys profit.
Query sculpting
Negatives and priority settings so generic queries do not eat the budget meant for the buyers.
Service packages as products
Maintenance plans, inspections and consultations listed as products where the category allows it.
Reporting
Revenue and return on ad spend by product group, beside the lead-gen numbers on one page.
Real people run your account. AI does the night shift.
DGENCY is a ten-person team of Google Ads specialists, landing page builders and tracking engineers, all in-house, led by a founder who has managed lead-gen accounts since the AdWords days. No junior buyer with forty accounts. Every client gets Hamid plus one dedicated Google Ads strategist, and the two of them are on every call.
8 client stories
“Three agencies before DGENCY. Every one of them sent me a report with a bunch of graphs. Hamid sent me a spreadsheet of booked jobs and what each one cost. That was the whole difference.”
Rick MorenoOwner, Canyon Air Conditioning
“They told me in the first call that my landing page was the problem, not the ads. I did not want to hear it. They were right, and signed cases went from four a month to fourteen.”
Danielle HarperManaging Partner, Harbor Injury Law
“We are a small practice. I was worried we would be too small for a real agency. Hamid looks at our account personally and my front desk knows exactly which new patients came from ads.”
Dr. Sana PatelOwner, Bright Smile Dental
“Our old agency reported clicks. DGENCY reports booked jobs, and the number went from 61 to 140 a month on the same budget once the tracking was honest.”
Marcus EllisonOwner, Summit Air & Heat
“Hamid called our office as a customer before we signed and told us we missed a 4pm call. That is the level of detail. Cost per booked job is down 38 percent.”
Lena OrtizGeneral Manager, TrueLine Plumbing
“Three quotes a week became eleven. The difference was the search terms they cut and the financing line they put in the ad. Nothing fancy, just correct.”
Grant WhitakerOwner, Bluegrass Roofing
“We are a two-attorney firm. They gave us a plan for $5,000 a month and did not try to sell us $20,000. Consults are up 70 percent and the fee is flat.”
Meera NairPartner, Keystone Estate Law
“Quarterly plans at $41 each from Local Services Ads and search together. Our previous agency never turned LSAs on. They did it in week two.”
Tom ReyesOwner, Evergreen Pest Co
FAQ
Common questions
More on the FAQ page, or send your numbers with the growth plan request for a written answer.
We are a service business. Why would we need Shopping?
Only if you also sell products or packages online. Many of our clients do: parts, plans, equipment, kits. If you do not, we will not suggest it.
What is feed engineering?
Rewriting the product data Google reads, so the right product shows for the right search at the right price. It matters more than the bids.
Do you run Standard Shopping or Performance Max?
Both. Standard Shopping for control over best sellers and margins, Performance Max for reach, with brand exclusions and shared negatives.
How is Shopping measured?
Revenue and return on ad spend by product group, with margin-weighted conversion values where you share margins.
What budget does Shopping need?
From $1,500 a month for a small catalog. It runs with its own budget beside the lead-gen campaigns.
Can you set up Merchant Center for us?
Yes, including verification, shipping and tax settings, and the feed itself from your store or a spreadsheet.
Do your homework
Ask your favorite AI about DGENCY.
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Small team. Real experts. The best tracking in the business.
Free growth plan
Let's get you a growth plan.
Send your details and Hamid reviews your account, your market and your competitors before the call, then walks you through the five changes that would move your cost per booked job the most. No contracts. Just answers.
- 01An experienced Google Ads strategist calls you. Not a sales rep. Not an SDR.
- 02We audit your account and show you exactly where money is being wasted.
- 03You get a plan built around your margins, your data and your goals.
Request your free growth plan
Emailhamid@dgency.com
ResponseA reply within one business day, every time
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