Case study · HVAC
Cost per booked job ($142 to $59): −58% for Summit Air & Heat
Rebuilt call tracking, cut 1,900 wasted search terms in month one, moved budget to AC replacement in summer and furnace in winter.
Tracking, attribution & measurement
The account can only optimize toward what it can see. We connect calls, bookings, forms and closed jobs back to the click, so every bid learns from revenue instead of form fills. Tracking is fixed first, every time.
- $38M+Lead-gen ad spend managed since 2014
- 140+Home services, legal and healthcare accounts
- −41%Average cost per booked job, first 90 days
- 4.9Google rating from 86 reviews
3 case studies · use the arrows or pick a client
Case study · Personal injury
Signed cases per month (4 to 14): 3.5× for Harbor Injury Law
Case-type campaigns, 24-hour intake with recorded calls, Local Services Ads beside search, and signed cases imported back into Google.
Case study · Dental
Revenue per $1 of ad spend (from $2.10): $6.40 for Bright Smile Dental
Treatment-specific landing pages (implants, Invisalign, emergency), online booking tracked as a conversion, and Local Services Ads added once reviews passed 100.
Most accounts we audit are optimizing toward noise: a thank-you page that refreshes, a spam form, a twelve-second call. Google buys more of whatever you count, so it buys more noise. We rebuild measurement so only real leads count, then import the booked jobs and their values back into Google, Meta and LSAs. Bids follow revenue, budgets follow the campaigns that book, and the monthly report starts with cost per booked customer.
Four phases, from audit to scale
Every engagement follows the same sequence, because it is the sequence that turns ad spend into booked jobs, month after month.
We go through every
01: Deep audit
We go through every dollar you have spent so far
Every search term, bid change, landing page and call recording from the last twelve months goes through the audit. We find the money that is leaking, the conversions Google was never told about, and the two or three changes that would move the cost per booked job the most.
02: Blueprint
A written plan that maps budget to the jobs that pay
Campaign structure by service value and urgency, the negative lists, the offers, the landing pages and the tracking plan, in a document you keep whether or not you hire us. You see it before week two.
03: The build
Built in your own account, owned by you
Tight campaigns, ads written for the person about to call, pages built for calls and quote requests, bidding set to lead value rather than cost per lead. Everything named so the next person can read it.
04: Run, learn, scale
AI mines the account every night. Hamid makes the decisions that matter.
Search terms, negatives and budget pacing are checked nightly by our tooling. Weekly reviews look at booked jobs, not clicks. Budget scales only when the cost per booked job holds, and the monthly review talks about revenue.
We are usually the last agency our clients hire.
We will tell you when the ad budget is the wrong lever.
If the phone is answered at 4pm on the third ring, or the landing page has no price and no reviews, more budget makes the problem more expensive. We say so on the first call, and we fix the leak before we scale the spend.
Honest reporting, even when the number is bad.
You get the account in your own name, every search term, every call recording and a monthly report that starts with cost per booked job. If a month misses, the report says why and what changes next.
AI does the repetitive work. Hamid makes the decisions that matter.
Search term mining, negative lists, pacing and anomaly checks run every night through our tooling. The judgment calls, which offer to lead with, when to cut a campaign, when to add a layer, are made by someone who has run accounts every week since 2014.
Our fee drops to zero if we miss the target.
Three-month minimum, an agreed cost per booked job, and if we have not hit it by the end of month three, the management fee is $0 until we do. It keeps our incentives where yours are.
What we connect and what it changes.
Set up in the first two weeks of every engagement, before a single bid changes.
Call tracking
Dynamic numbers by source, recording, transcription and duration rules, so a hang-up is never a conversion.
Form and booking events
Duplicate and junk filtering, booking widget events, thank-you pages that fire once.
Offline conversion imports
Closed jobs, signed cases and completed appointments sent back to Google with values, from your CRM or job software.
Enhanced conversions
Hashed first-party data so Google matches more bookings to clicks, especially on mobile.
GA4 and Tag Manager
A clean container, consent mode, server-side tagging where it pays, and HIPAA-safe configuration for healthcare.
Lead quality feedback
Every lead scored by your team or by AI, fed back as a conversion adjustment so the campaigns learn which leads book.
Attribution
Data-driven attribution across search, LSAs, remarketing and Meta, with incrementality checks when a channel is added.
Reporting
One monthly page: cost per booked job by campaign, revenue from ads, what changed and what changes next.
Real people run your account. AI does the night shift.
DGENCY is a ten-person team of Google Ads specialists, landing page builders and tracking engineers, all in-house, led by a founder who has managed lead-gen accounts since the AdWords days. No junior buyer with forty accounts. Every client gets Hamid plus one dedicated Google Ads strategist, and the two of them are on every call.
8 client stories
“Three agencies before DGENCY. Every one of them sent me a report with a bunch of graphs. Hamid sent me a spreadsheet of booked jobs and what each one cost. That was the whole difference.”
Rick MorenoOwner, Canyon Air Conditioning
“They told me in the first call that my landing page was the problem, not the ads. I did not want to hear it. They were right, and signed cases went from four a month to fourteen.”
Danielle HarperManaging Partner, Harbor Injury Law
“We are a small practice. I was worried we would be too small for a real agency. Hamid looks at our account personally and my front desk knows exactly which new patients came from ads.”
Dr. Sana PatelOwner, Bright Smile Dental
“Our old agency reported clicks. DGENCY reports booked jobs, and the number went from 61 to 140 a month on the same budget once the tracking was honest.”
Marcus EllisonOwner, Summit Air & Heat
“Hamid called our office as a customer before we signed and told us we missed a 4pm call. That is the level of detail. Cost per booked job is down 38 percent.”
Lena OrtizGeneral Manager, TrueLine Plumbing
“Three quotes a week became eleven. The difference was the search terms they cut and the financing line they put in the ad. Nothing fancy, just correct.”
Grant WhitakerOwner, Bluegrass Roofing
“We are a two-attorney firm. They gave us a plan for $5,000 a month and did not try to sell us $20,000. Consults are up 70 percent and the fee is flat.”
Meera NairPartner, Keystone Estate Law
“Quarterly plans at $41 each from Local Services Ads and search together. Our previous agency never turned LSAs on. They did it in week two.”
Tom ReyesOwner, Evergreen Pest Co
FAQ
Common questions
More on the FAQ page, or send your numbers with the growth plan request for a written answer.
Why is tracking the first thing you fix?
Because Google bids toward whatever you count. If spam forms count, the algorithm buys more spam. Until booked jobs are what the account sees, every optimization is guesswork.
Do you need access to our CRM?
Read access to closed jobs or signed matters, or an export. We match them to the click with a lead ID and send them back as offline conversions with values.
Is call tracking HIPAA-safe for a practice?
Yes, configured so no patient data enters analytics or ad platforms, with recording consent handled per state. We have done this for dental, chiropractic and physical therapy practices.
What if we already have GA4 and Tag Manager?
We audit the container, remove what double counts, add what is missing and document it. Most containers we inherit count three conversions for one lead.
Is measurement included in management?
Yes, for every management client. It is also available as a standalone rebuild, from $1,750, for businesses keeping the account in-house.
How soon does bidding improve after tracking is fixed?
Smart bidding needs thirty or more real conversions to relearn. Most accounts show a clearly lower cost per booked job inside six to eight weeks of the rebuild.
Do your homework
Ask your favorite AI about DGENCY.
Paste the question into the model you trust. We would rather you check than take our word for it.
Small team. Real experts. The best tracking in the business.
Free growth plan
Let's get you a growth plan.
Send your details and Hamid reviews your account, your market and your competitors before the call, then walks you through the five changes that would move your cost per booked job the most. No contracts. Just answers.
- 01An experienced Google Ads strategist calls you. Not a sales rep. Not an SDR.
- 02We audit your account and show you exactly where money is being wasted.
- 03You get a plan built around your margins, your data and your goals.
Request your free growth plan
Emailhamid@dgency.com
ResponseA reply within one business day, every time
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How an operator who ran AdWords in 2014 built the agency he could never hire.